Samsung Dishwasher Fault Codes

Samsung Dishwashers Fault Codes

Failure Code

Fault Code Description

Solution

1E

Clogged filter error

 

1E, IE (Waterwall Models) – Water is not making it through the filter.

Clean the fine filter at the bottom of the dishwasher. See your user manual for instructions.

 

3C

Pump operation error

 

3C – The pump has failed.

Turn off the dishwasher, and then try to start the cycle again.

 

3E

High temperature water supply error

 

3E – The water is too hot.

Verify the hot water supply is not set above 176°F.

 

4C, 4E

Water supply error

 

4C, 4E – The dishwasher is not getting water at the pressure or temperature that it needs.

  • Verify the water pressure and temperature meets the water supply requirements.

  • Floodsafe hoses are not compatible with Samsung dishwashers and should not be used.

  • Make sure the water supply is turned on.

 

5C, SC, 5E, SE

Drain error

 

5C, SC, 5E, SE – The dishwasher can’t drain.

  1. Inspect the dishwasher’s drain connection at the sink.

  2. Check the drain hose.

  3. Run water in the sink that the dishwasher is connected to.

  4. Clean the drain, filter, and sump in the tub.

 

7E

Waterwall reflector error

 

7E – The reflector is not able to move correctly.

  • If you have recently unboxed the dishwasher, verify the packing tape has been removed from the waterwall reflector, allowing it to move.

  • Check that the reflector is installed in the correct position and is not blocked.

 

9E

Low water level error

 

9E – There is not enough water in the Dishwasher.

  • Empty the dishwasher.

  • Add detergent, and then run a normal cycle.

 

AP

Access Point mode

 

AP – The dishwasher is in Access Point Mode to assist with connecting to a mobile device.

If you are not trying to connect it, turn off the dishwasher and turn it back on again.

 

bE, 6E

Button error

 

Button error

  1. Turn off the dishwasher.

  2. Touch every button on the panel.

 

CE

Communication error

 

CE – The control panel is unable to communicate with the rest of the dishwasher.

Turn off the dishwasher and try to start it again.

 

HC, 1E

High temperature heater error

 

HC, 1E, IE (Rotary Models) – The temperature inside the dishwasher is too hot.

  1. Switch the power to the dishwasher off (30 seconds) and then on again, at the circuit breaker.

  2. Empty the dishwasher.

  3. Fill the detergent drawer, and then start a Normal cycle.

 

HE

Heater error

 

HE – The temperature inside the dishwasher is being detected incorrectly.

  1. Empty the dishwasher.

  2. Add detergent, and then run a normal cycle.

 

LC, LE

Leakage error

 

LC, LE – The dishwasher’s leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. During this time it will attempt to drain the water away.

  • If you recently moved the dishwasher, some water may have splashed near the sensor. Give it time to dry. If the noise of the dishwasher is bothersome, unplug it or turn it off at the circuit breaker.

  • If you’ve recently connected the dishwasher to a garbage disposal, make sure the garbage disposal cap is removed.

  • Make sure the detergent dispenser has not been overfilled and that extra detergent is not outside of the dispenser.

 

OC, 0C, oE

Over-level water error

 

OC, 0C, oE – There is more water in the dishwasher than there should be. This is often very closely related to a drain issue.

  1. Inspect the dishwasher’s drain connection at the sink.

  2. Check the drain hose.

  3. Run water in the sink that the dishwasher is connected to.

  4. Clean the drain, filter, and sump in the tub.

 

PC

Zone Wash error

 

PC – The Zone Wash function is not operating correctly.

Turn off the dishwasher and then try to start the cycle again.

 

PE

Half load function error

 

PE – The half load function is not performing correctly.

  1. Empty the dishwasher.

  2. Add detergent and run a half load cycle.

 

tE

Temperature sensor error

 

tE – The temperature inside the dishwasher is being detected incorrectly.

  1. Empty the dishwasher.

  2. Add detergent and run a normal cycle.

 

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