Samsung Refrigerators Fault Codes
Failure Code | Fault Code Description | Solution |
|---|---|---|
AP | Access Point | The refrigerator will display AP when it is acting as an access point. This is so that the fridge can be set up for Wi-Fi features such as SmartThings. You usually make this code appear by pressing and holding the button indicated during SmartThings setup. This code will go away once setup is complete or after some time, if setup does not complete. |
21E | 21E | This means the electronics are not sensing rotational feedback from the fan when it’s supposed to be turning. This usually means the fan is frozen up, which can be caused by the door being left open or if there is a gap in the door gasket when it’s supposed to be closed. It could also be fan motor failure. In addition to defrosting, make sure the unit is not packed so full that it prevents the doors from closing completely. Check that the door gaskets make a full contact connection all the way around the door. |
22E, 22C | Fridge Fan Error | This can potentially be caused by running the refrigerator with the door left open too long. If this occurs, unplug the refrigerator and leave the doors open for a few hours, then plug the fridge back in and close the doors and resume normal operation. |
41 or 42 and interior blue lights flashing | Reboot the Family Hub using the power switch on the inside at the top of the right door. | |
41C | These steps only apply to 3-Door French Door Family Hub models.
| |
76C or blinking Autofill indicator | Water is detected in the Autofill compartment. | |
85C | This error code that appears on Family Hub is triggered by low voltage detected on the power source. This could be caused by a brief power outage. It is harmless, and can be cleared by pressing OK for 3 seconds. | |
88 88, 83E, 85E, or 86E | Voltage or Power Error | These errors can occur if there is a power surge or other electrical anomaly, such as a brown out, which could potentially cause a communication fault. Unplug the refrigerator or turn off power at the circuit breaker for 60 seconds, and then turn it back on.
|
PC ER, PC CH | Communication Error | This is a communication error between components in the refrigerator, and can occur if there was a recent power surge or if the doors are not properly connected. Unplug the refrigerator or turn off power at the circuit breaker, disconnect and reconnect the wire harness above the door, and then restore power to the fridge. |
OF OF or O FF | Cooling Off Mode | If the display is showing OF OF, O FF, OFF OFF, or scrolling temperature bars, the refrigerator is in Cooling Off Mode, sometimes called Demo mode or Shop mode. Service is not required. The steps to turn this mode off are specific to each model and can be found in your user manual, however the most common method is for control panels on the outside front of the refrigerator, on the left side.
|
All icons are flashing after being plugged in or a power outage | This is normal. The fridge is running a self diagnostic. | |
Ice Off blinking | This means that the ice bucket is not inserted correctly or is not inserted at all. | |
Any other codes | Here are some of the more commonly received error codes and their meanings. This is not a complete list:
|